Dr Victoria Wilson-Crane

Welcome! I’m Vic.

I’m interested in helping others learn; my career so far has focused on supporting and leading young people and adults in formal and informal education. I take my own development seriously, too.

Choose an area of interest below or just drop me an email to find out more.

Learning Innovation

Learning Innovation

Interested in learning innovation, using digital tools to enhance learning? Transition through education into the workplace, networking or kindness?

Books

Books

Want to be confident you know what to say and do, when someone dies? My book Sixteen Days is now available for pre-order.

Grief Recovery

Grief Recovery

Looking for an evidence-based way to learn how to feel better, in the face of grief and loss?

Wellbeing

Wellbeing

Join me on my journey learning more about Reiki, how it is helping my wellbeing and how it could help you.

Privacy Policy

Key details

This website privacy policy describes how Dr Victoria Wilson-Crane protects and makes use of the information you give the company when you use this website.
If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.
This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on 20th October 2021. If you have any questions about this policy, please email victoria.crane@googlemail.com or write to:

Dr Victoria Wilson-Crane
17 Shirburn Gardens
Cantley
Doncaster DN4 6LE
United Kingdom

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following information:
– Name
– Email address
– Postal address (if you place an order)

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.

Specifically, we may use data:
– To contact you in response to a specific enquiry
– To send you promotional emails about products, services, offers and other things we think might be relevant to you
– To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you

You may unsubscribe from email communication at any time by clicking the Unsubscribe link in any email message from us.

Payment data

Our payment processing is provided by a secure third-party payment services provide, Stripe.com. At no time is any private payment data such as credit card numbers, expiry dates or CVC numbers given to, visible to, or stored by Dr Victoria Wilson-Crane.

Cookies and how we use them

What is a cookie?

A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We use third party cookies from our payment processing provider Stripe.com to:
– enable secure credit card transactions
– identify the type of device being used to access the site

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.

Controlling information about you

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the applicable regulations.

Security

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the applicable regulations.

Links from our site

Our website may from time to time contain links to other websites.
Please note that we have no control of websites outside our domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

Terms & Conditions

Introduction

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Dr Victoria Wilson-Crane's relationship with you in relation to this website.

The term ‘Dr Victoria Wilson-Crane' or 'Victoria Wilson-Crane' or ‘us’ or ‘we’ refers to the owner of the website whose address is: 17 Shirburn Gardens, Cantley, Doncaster DN4 6LE, United Kingdom. The term ‘you’ refers to the user or viewer of our website.

The Contract between us

When you place an order, including a pre-order, the order is only accepted once full payment of is received. Once payment has been received you will receive an order confirmation. Our acceptance of your order brings into existence a legally binding contract between us.

In the unlikely event that the goods or services are no longer available, or that we have made a pricing mistake, we will email you to advise you of the options.

Price

The price payable for your order is set out on the website along with postage details.

Availability

If we cannot supply a product or service ordered, you will receive an email and have the option to wait until we can provide the product or service or to cancel the order with a full refund.

Returns

There may an occasion where you may need to return a product. Products can be returned within 7 days of receipt to: 17 Shirburn Gardens, Cantley, Doncaster DN4 6LE, United Kingdom. Please drop us an email telling us why you are returning the product so we can sort the problem out. You will receive a refund if there is a problem with the product or an error on our part.

Cancellation by yourselves

If your order has not been despatched in the stated timescales, you are free to cancel your order by email at victoria.crane@googlemail.com. Your statutory rights are not affected.

Cancellation by us

We reserve the right to cancel the order if we have insufficient stock to deliver the products you have ordered. If this happens, we will contact you to advise when the product will be back in stock.

Delivery

Excluding pre-orders, your order will be dispatched within 2-3 working days of being placed. If there is a delay, we will contact you. Please order with enough lead-time as we cannot be liable for any loss caused to you by late delivery. UK orders will be sent by Royal Mail 2nd Class post.

Pre-orders will be dispatched within the timeframe specified on the pre-order page.

The order will be delivered to the delivery address provided. It is your responsibility to provide us with accurate delivery information. If Royal Mail or other delivery partner has attempted delivery whilst you were out, a note should have been left advising you of your parcel.

Please note that we cannot be held responsible for any damage caused through postage such as climatic conditions affecting the product. We make sure that all items are in perfect condition before they are sent to you. If your parcel does arrive in a poor condition, please contact us. We shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the products in question.

Payment data

Our payment processing is provided by a secure third-party payment services provide, Stripe.com. At no time is any private payment data such as credit card numbers, expiry dates or CVC numbers given to, visible to, or stored by Dr Victoria Wilson-Crane.

See the Privacy Policy for further information on data management.

Website

Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use or abuse of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Governing law

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Dr Victoria Wilson-Crane and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, Dr Victoria Wilson-Crane takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. If you are having problems please get in touch with us.

Copyright notice

This website and its content is the copyright © Dr Victoria Wilson-Crane 2021.

Any redistribution or reproduction of part or all the contents in any form is prohibited without our permission. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.